Amazon SP-API Application Service Statement

Dear Amazon Sellers, this statement outlines the SP-API application services we provide as an Amazon Public Developer, with a particular emphasis on our pricing policy, core functionalities, and stringent data security and privacy safeguards.

Application Pricing (Fees) Plan: Transparent, Flexible, with a 30-Day Free Trial

We offer a simple and transparent subscription model to help you manage your Amazon business efficiently and worry-free.

Application Service Subscription: Only $9.8 USD per Month Our subscription plan is straightforward, providing you with maximum flexibility and value, and includes all the powerful features listed below:

• Only $9.8 USD/month: Gain access to powerful Amazon operational tools at an extremely low cost.
• Cancel Anytime, No Restrictions: No long-term contracts; cancel anytime based on your business needs, with no hidden fees.
• All Features Included, No Extra Charges: The monthly fee covers all application functionalities, with no hidden member features, subscription fees, handling fees, update fees, or other additional charges.

Core functionalities included in this subscription plan:

• Smart Order Management: Efficiently retrieve and process order details (including PII) for order tracking, customer service support, and internal ERP integration, ensuring complete and accurate order data.
• Product Management & Listing: Supports bulk creation, editing, and updating of Amazon product listings (Listing), including price, inventory, description, etc., significantly improving listing efficiency.
• Inventory Control: Real-time synchronization of Amazon inventory data, monitoring inventory levels to prevent overselling or stockouts, optimizing inventory turnover, and providing replenishment suggestions.
• Advertising Campaign Optimization: Assists sellers in managing and optimizing Amazon advertising campaigns, aiming to improve advertising return on investment.
• FBA Logistics Service Support: Provides auxiliary functions related to FBA logistics, such as inventory status inquiry, shipment tracking, and shipment creation.

Fee Calculator: Clear, Controllable, Budget-Friendly We are committed to absolute pricing transparency. You don't need to perform complex calculations; all fees are clear at a glance:

 

Item	Fee (Monthly)	Notes
Application Service Subscription	$9.8 USD	Includes all listed and future added functionalities.
Hidden Member Feature Fees	$0	Absolutely none.
Additional Subscription/Module Fees	$0	All functionalities are included in the monthly fee.
Handling/Update Fees	$0	Fixed fees, no additional miscellaneous charges.
Your Monthly Total	$9.8 USD	This is your total monthly investment, clear and predictable.



30-Day Free Trial: Risk-Free Experience of All Features

• Zero-Risk Trial: Enjoy a 30-day free trial upon registration.
• Full Feature Experience: Fully experience all application functionalities during the trial period.
• Cancel Anytime, Zero Cost: Cancel your subscription anytime during the trial period without incurring any fees.

Developer Application and Service Introduction

Our company has developed an innovative Amazon sales management platform, deeply integrated with the Amazon Selling Partner API (SP-API), designed to provide Amazon selling partners with a one-stop, intelligent operational solution. We are committed to leveraging big data analytics and advanced technology to help individual sellers improve operational efficiency, optimize sales performance, reduce costs, and achieve continuous business growth.

Our core functionalities cover the following aspects:

1. Smart Order Management & Fulfillment
2. Deep Integration with Order APIs: We efficiently retrieve and process Amazon order details (including buyer PII, such as buyer name, shipping address, and contact phone number). This PII will be strictly handled in compliance with Amazon's Data Protection Policy, encrypted, and used for accurate order records, shipment generation, label printing, comprehensive order tracking, and providing customer service support to authorized users. b. Unified Order Management: Whether it's Amazon FBA orders, seller-fulfilled orders, or multi-channel fulfillment orders, the platform can synchronize and centrally manage your (referring to a single seller's) order data, ensuring its completeness and accuracy. c. Automated Order Processing Optimization: i. Abnormal Order Identification: Utilizes data analysis to identify potential abnormal orders in your (seller's) order data (e.g., incorrect addresses, high-risk fraud), provide timely warnings, and reduce fulfillment risks. ii. Optimal Fulfillment Path Recommendation: Combines inventory, logistics costs, and delivery timeliness to intelligently recommend the optimal shipping solution for seller-fulfilled orders, even automating the creation of compliant shipments. d. Core Value: Significantly improves order processing efficiency, reduces manual errors, ensures the accuracy and timeliness of order fulfillment, and optimizes the customer shopping experience.
3. Comprehensive Product & Smart Listing Management
4. Efficient Product Information Management: Supports bulk creation, editing, and updating of Amazon product listings (Listing), including core attributes such as price, inventory, product descriptions, images, keywords, and variation information. b. Product Type Definition (PTD) Application: We leverage the Product Type Definitions API to obtain the latest product type definitions (JSON Schema), ensuring that sellers' listed product attributes comply with Amazon's requirements, thereby significantly improving listing success rates and accuracy. c. Automated Listing Optimization: i. Intelligent Copywriting Generation & Optimization: Based on big data, assists sellers in generating engaging product titles, bullet points, and product details, optimizing keyword placement to improve search rankings and conversion rates. ii. Competitor Analysis & Pricing Strategy: By analyzing publicly available data on similar products in the market, provides intelligent pricing suggestions to help sellers formulate more competitive pricing strategies. iii. Compliance Risk Warning: Automatically identifies potential compliance risk words or images in listing content, provides early warnings, and offers modification suggestions to reduce the risk of listings being removed or suppressed. d. Core Value: Shortens product launch cycles, improves listing quality and visibility, and enhances product competitiveness.
5. Real-time Inventory Control & Smart Replenishment
6. Real-time Inventory Synchronization: Synchronizes Amazon platform (FBA and seller-fulfilled) your (seller's) inventory data in real-time, monitoring inventory levels at various storage locations, providing accurate views of available, reserved, and in-transit inventory. b. Multi-Dimensional Inventory Alerts: Sets safety stock thresholds and intelligently warns of overselling or stockout risks, preventing order cancellations or sales losses due to inventory issues. c. Automated Replenishment Suggestions: i. Sales Trend Forecasting: Combines your (seller's) historical sales data, seasonality, promotional activities, market trends, and other diverse factors, utilizing data models to accurately forecast future sales demand. ii. Smart Replenishment Planning: Based on sales forecasts, existing inventory, supplier lead times, and FBA inbound limits, automatically generates or recommends optimal replenishment quantities and timings, optimizing inventory turnover and maximizing capital utilization efficiency. d. FBA Shipment Creation & Tracking: Assists sellers in creating and managing FBA inbound shipments, inquiring about shipment status until products are received and made available, ensuring a smooth logistics chain. e. Core Value: Achieves refined inventory management, reduces inventory backlog risks, effectively prevents stockouts, and improves capital turnover efficiency.
7. Precise Advertising Campaign Optimization
8. In-depth Advertising Data Analysis: Obtains your (seller's) Amazon advertising campaign data (clicks, conversions, spend, ROAS, etc.) and performs multi-dimensional cross-analysis to identify high-performing and low-performing campaigns. b. Smart Bidding & Budget Adjustment: i. Smart Bidding Optimization: Utilizes algorithms to analyze keyword performance, competition, and target ROAS, automatically adjusting ad bids to achieve maximum exposure and conversions within budget. ii. Intelligent Budget Allocation: Dynamically optimizes ad budget allocation based on product sales cycles, ad performance, and budget goals, directing funds to campaigns with higher returns. c. Keyword Optimization & Expansion: Analyzes search term reports to identify new effective keywords and automatically add them to advertising campaigns, while removing inefficient or irrelevant keywords. d. Negative Keyword Recommendation: Intelligently identifies and recommends negative keywords to avoid invalid clicks and reduce advertising costs. e. Core Value: Improves advertising return on investment (ROAS), optimizes advertising budgets, and helps sellers gain more exposure and sales in a competitive market.
9. Comprehensive FBA Logistics Service Support
10. FBA Inventory Status & Flow Tracking: Real-time inquiry of FBA warehouse your (seller's) product inventory status, sellable quantity, in-transit quantity, reserved quantity, and historical inventory changes. b. Intelligent FBA Shipment Management: Assists sellers in creating FBA inbound shipments (including multi-box, mixed-SKU complex types), generating box labels and shipment labels, and real-time tracking of shipment logistics status, providing full process visibility from creation to final inbound and availability. c. FBA Fees & Report Analysis: Obtains FBA-related fee reports to help sellers analyze storage fees, removal fees, fulfillment fees, etc., thereby optimizing FBA operational costs. d. Core Value: Simplifies FBA logistics operations, provides transparent FBA inventory views, and helps sellers better manage their FBA business, avoiding potential issues.
11. Intelligent Data Analytics & Business Insights
12. Multi-Dimensional Data Reporting: Integrates your (seller's) Amazon sales reports, traffic reports, business reports, and Brand Analytics reports as diverse data sources to generate customized, visualized data dashboards. b. Automated Performance Insights: i. Sales Trend Forecasting: Utilizes data models to not only predict sales trends for individual products but also to forecast overall store sales and profit trends, helping you (seller) formulate proactive strategies. ii. Customer Behavior Analysis: Anonymously analyzes your (seller's) customer purchase behavior data (e.g., purchase frequency, average order value) to identify high-value customer segments, assisting in formulating precise marketing strategies. iii. Product Performance Evaluation: Deeply analyzes your (seller's) product lines' key metrics, such as sales revenue, profit margin, and return rate, to identify star products and slow-moving products, optimizing the product portfolio. c. Personalized Brand Analytics Insights: Utilizes the Brand Analytics Report API to provide deep insights into your (seller's) own product's search term performance, market basket analysis, and repeat purchase behavior data, empowering you (brand owner) to develop more effective your own growth strategies. d. Customizable Reports & Export: Supports sellers in customizing reports based on their needs and flexibly exporting data for more in-depth offline analysis or integration with other systems. e. Core Value: Transforms vast amounts of data into actionable insights, empowering sellers to make more informed business decisions and drive business growth.
13. Market Research & Product Opportunity Insights
14. Keyword & Product Opportunity Analysis: Combines publicly available Amazon search trend data and your (seller's) authorized sales data to identify potential hot-selling products and market opportunities. b. Competitor Analysis & Market Positioning: Comprehensively analyzes publicly available data on competitors' products, pricing, sales volume, and review data (not involving private data obtained through SP-API), to help sellers precisely position themselves in the market and formulate differentiated competitive strategies. c. Automated Market Forecasting: Utilizes data models, combined with macroeconomic data, industry reports, and your (seller's) authorized Amazon sales data, to forecast future market demand and product lifecycles, assisting sellers in strategic product selection. d. Core Value: Empowers sellers with scientific product selection and market expansion, reduces investment risks, and improves new product success rates.
15. Buyer-Seller Messaging Service Management
16. Unified Messaging Center: Integrates Amazon's Buyer-Seller Messaging Service, providing a unified message management interface for sellers to efficiently handle buyer inquiries, order issues, and after-sales service. b. Smart Reply Assistant: Provides intelligent reply suggestions or automated replies for common questions, improving customer service efficiency and response speed. c. Message Categorization & Priority Management: Automatically categorizes messages (e.g., order inquiries, return requests, product issues) and sets priorities based on urgency, ensuring important messages are handled promptly. d. Core Value: Enhances customer service quality, improves buyer experience, and contributes to maintaining good seller performance metrics.
17. Accounting, Tax & Financial Reporting
18. Financial Data Integration: Automatically retrieves and categorizes Amazon's settlement reports, transaction reports, and fee reports as financial data. b. Intelligent Reconciliation & Discrepancy Analysis: Assists sellers in reconciling Amazon settlements with internal accounts, automatically identifying and flagging potential discrepancies, simplifying the financial reconciliation process. c. Tax Assistance Reports: Generates basic reports compliant with local tax requirements based on tax-related data provided by Amazon, assisting sellers in preparing for tax declarations. d. Profit Analysis & Cost Control: Combines sales revenue, advertising fees, FBA fees, return costs, etc., to provide multi-dimensional profit analysis reports, helping sellers clearly understand various expenditures and optimize cost structures. e. Core Value: Simplifies financial management processes, provides clear financial visibility, and assists sellers in precise cost control and profit analysis.
19. Promotion Management & Optimization
20. Promotion Creation & Management: Assists sellers in creating and managing various Amazon promotional activities, including coupons, Lightning Deals, and Buy One Get One Free offers. b. Automated Promotion Strategy: Utilizes data analysis of historical promotion data, product characteristics, and market trends, intelligently recommending the most suitable promotion types, discount levels, and activity durations to maximize promotional effectiveness. c. Real-time Promotion Performance Tracking: Monitors promotion activity performance in real-time, including participation numbers, conversion rates, sales growth, and other key metrics, and provides visualized reports. d. Core Value: Enhances the attractiveness and conversion rate of promotional activities, effectively drives sales growth, and helps clear inventory.
21. Customer Feedback & Review Management
22. Review & Feedback Centralized Management: Automatically fetches and centrally manages buyer reviews and seller feedback on Amazon, allowing sellers to view and manage them centrally. b. Sentiment Analysis: Utilizes data analysis of buyer reviews to quickly identify positive, neutral, or negative feedback, helping sellers understand product strengths/weaknesses and customer satisfaction. c. Review Reply & Guidance: Provides convenient review reply functionality and intelligently reminds sellers to respond to key reviews, actively guiding buyers to leave more positive feedback. d. Core Value: Timely understands customer sentiment, quickly responds to negative feedback, and maintains and enhances product reputation and brand image.
23. Global Selling & Multi-Marketplace Operation Support
24. Unified Multi-Marketplace Management: Supports sellers in managing their stores across different Amazon marketplaces (e.g., North America, Europe, Asia, etc.) in a unified manner, including products, orders, inventory, and advertising. b. Localized Operation Assistance: Provides corresponding operational guidance and data analysis tailored to the policies, languages, and market characteristics of different marketplaces, assisting sellers in adjusting localized operational strategies. c. Core Value: Simplifies the complexity of cross-border operations and helps sellers efficiently expand into global markets for scalable growth.
25. E-commerce Solution Connector
26. Flexible System Integration: Provides standardized API interfaces and data export functionalities, supporting seamless connection with third-party ERP, CRM, WMS, and other e-commerce solutions, enabling data interoperability and automated business processes. b. Customizable Data Flow: Allows users to customize data synchronization frequency and field mapping based on their business needs, ensuring the accuracy and efficiency of data flow. c. Core Value: Improves enterprise-level operational efficiency, enables data-driven decision-making, and builds a stronger e-commerce ecosystem.

Data Management and Policy Commitment

We hereby solemnly commit that we strictly adhere to all Amazon policies and regulations, ensuring full compliance when using the Amazon Selling Partner API (SP-API). We deeply understand the importance of protecting data security and user privacy and fully comply with multiple clauses in Amazon's Acceptable Use Policy (AUP), Data Protection Policy (DPP), and all other relevant policies:

• Regarding Transparency (AUP Sections 2.2 and 2.4): We always maintain transparency with authorized users, clearly and accurately informing them about the type, content, and specific use of the Amazon data accessed. If utilizing data models for data analysis, prediction, or decision support (e.g., inventory forecasting, sales trend analysis), we will clearly explain the data model's purpose, main data sources, core calculation methods, and data recency, ensuring users have a clear understanding of the services we provide and achieving full transparency in data usage.
• Regarding Legal and Regulatory Compliance (AUP Section 2.5): We commit to complying with all applicable laws, regulations, and industry standards, including but not limited to data privacy and protection regulations (such as the GDPR in the EU, the Cybersecurity Law in China, etc.), strictly adhering to legal requirements at every stage of data processing to fully protect users' personal information and business data security.
• Regarding Data Collection Minimization (AUP Section 3.8): We only collect data obtained through the Amazon SP-API that is necessary to implement the functionalities of this application and provide services to authorized users. We will never request or obtain any information beyond this scope, ensuring the principle of data collection and use minimization to maximally reduce the impact on user privacy.
• Regarding Data Aggregation and Sharing Restrictions (AUP Section 4.4): We fully recognize the importance of protecting Amazon selling partner data. We solemnly commit that we will never aggregate data obtained through the Amazon SP-API across authorized user businesses or customer scopes, nor will we provide, sell, or share this data in any form with any third party, including entities that compete with this application or authorized users. We adopt strict technical and management measures to ensure that data usage is strictly limited to serving the authorized user's own business, preventing improper use or leakage of data, and safeguarding the legitimate rights and commercial secrets of data subjects.
• Regarding Amazon Business Insights Confidentiality (AUP Section 4.5): We deeply understand the sensitivity and value of Amazon business insights. We commit that we will not promote, publish, or share any insights, data analysis reports, or other internal information obtained from the SP-API about Amazon's business, nor to use these insights or data for our own application's business operations, market research, or any unauthorized decision-making, resolutely maintaining the confidentiality and integrity of Amazon data.

Data Security Management Measures

In terms of data security management, we adopt multi-layered, comprehensive technical and management measures to ensure the integrity, confidentiality, and availability of data, strictly adhering to Amazon's policies and best practices regarding Vulnerability Management, Network Protection Guidance, Key Security Controls Guidance, Logging and Monitoring, Data Encryption and Recovery, Incident Response, and Safeguarding Sensitive Credentials:

• Strict Data Access Control Mechanisms: We have established strict data access control mechanisms, implementing unique identification, multi-factor authentication (MFA), and adhering to the Principle of Least Privilege, ensuring that only authorized personnel with a "need-to-know" basis can access relevant data, and each employee can only access the minimum data necessary to perform their duties. All access activities are meticulously logged and audited, with regular reviews of access permissions.
• Data Storage and Encryption: For data storage, we employ industry-standard strong encryption technologies (e.g., AES-256), ensuring the security of data during storage (at rest) and transmission (in transit), preventing unauthorized access. All data is stored in cloud service environments that meet high security standards, possessing robust physical and network security protection. We implement a key management strategy to ensure the secure generation, storage, rotation, and destruction of encryption keys.
• Data Classification and Tiered Management: We perform data classification and tiered management, adopting differentiated protection measures based on the importance and sensitivity of various data types. Concurrently, we regularly review and cleanse data to ensure its accuracy, completeness, and timely deletion in accordance with policies.
• Data Backup and Recovery: We conduct regular automated backups or archiving of Amazon information, securely storing it in encrypted cold storage services to prevent data loss or corruption. All backup data is also encrypted with AES-256. We regularly test data recovery processes to ensure prompt and complete data recovery in the event of data loss.
• Comprehensive Data Security Incident Response Plan: We have developed a comprehensive data security incident response plan, incorporating vulnerability management, penetration testing, code security reviews, real-time monitoring, anomaly detection, and automated threat protection mechanisms (such as WAF, IDS/IPS) to prevent, identify, and respond to potential security threats. In the event of any data security incident (e.g., database intrusion, unauthorized access, data breach), we will immediately activate the incident response process, taking containment, eradication, and recovery measures, and will immediately notify Amazon within 24 hours as required (notification to sp-api-security@amazon.com), minimizing the impact. We regularly conduct security drills and employee security training to enhance overall security awareness and response capabilities.
• Network Protection Measures: Our application is deployed in a protected network environment, implementing firewalls, intrusion detection/prevention systems (IDS/IPS), and utilizing network segmentation to isolate data of different security levels. All communication with the Amazon SP-API is conducted through encrypted TLS 1.2 or higher channels, ensuring the confidentiality and integrity of data transmission.
• Safeguarding Sensitive Credentials: We strictly adhere to Amazon's guidelines for safeguarding sensitive credentials. All API credentials, keys, and other sensitive information are stored using strong encryption technologies in a secure environment, and strict access controls are implemented. We prohibit hardcoding credentials in codebases, configuration files, or publicly accessible locations. Credential rotation and management processes are automated and subject to strict auditing.

Personally Identifiable Information (PII) Retention and Deletion Policy

PII data is collected and retained solely for the purpose of order fulfillment. In accordance with Amazon's Data Protection Policy, all PII data will be securely deleted within 30 days after the order has been shipped and successfully delivered. If extended data retention is mandated by legal or regulatory requirements, the data will be encrypted and stored in a secure and compliant cold storage service, accessed and used only within the bounds permitted by law. We have established strict data deletion processes to ensure PII data is thoroughly and irreversibly destroyed.

Statement on Sharing Amazon Information with External Parties

Our company does not share Personally Identifiable Information (PII) obtained from Amazon with any external parties.

For our smart logistics tracking service, we may share non-PII order information (e.g., order ID, tracking number, and carrier name) with selected third-party logistics tracking service providers. This sharing occurs via secure encrypted channels and is solely for the purpose of providing real-time shipment status updates to authorized users. All such data sharing strictly adheres to the Principle of Least Privilege and is limited to what is necessary for the application's functionality, fully complying with Amazon's Data Protection Policy. We have signed strict data protection agreements with all third-party service providers to ensure they also adhere to high standards of data security and privacy protection.

Contact Us

Should you have any questions about our business, please feel free to contact us via the contact information on our official website. We look forward to contributing to the Amazon seller community and helping sellers achieve greater success.