Amazon SP-API Service Statement
Dear Amazon Seller, facing the ever-evolving challenges of cross-border e-commerce, are you in urgent need of a powerful and intelligent tool to simplify complex operations and enhance core competitiveness? We are here precisely for this purpose, launching a revolutionary intelligent operational solution to help you navigate and thrive on the Amazon platform.
Developer Application and Service Overview
This application, leveraging Amazon SP-API, offers the following core functionalities, dedicated to helping Amazon sellers enhance operational efficiency and optimize sales performance:
- Smart Order Fulfillment and Self-Shipment Management: One of the core highlights of this platform is its exceptional smart order fulfillment capability. We can securely and efficiently retrieve your Amazon order details, including critical Personally Identifiable Information (PII) such as buyer names, shipping addresses, and contact phone numbers. This PII will be strictly used to automatically generate logistics-compliant shipping labels and seamlessly integrate with your selected shipping partners, while simultaneously updating shipping statuses on Amazon in real-time. This feature significantly reduces manual processing burdens, markedly boosts shipping speed and accuracy, thereby optimizing buyer experience and lowering fulfillment error rates.
- AI-Powered Inventory and Product Optimization: Leveraging advanced AI algorithms, this application can deeply analyze your sales data, accurately forecast market demand, and intelligently suggest optimal replenishment quantities and timings. This helps you effectively avoid sales losses due to stockouts and additional costs incurred by inventory overstocking. Furthermore, the platform provides intuitive product information management and bulk editing features, ensuring your products remain competitive on Amazon.
- Advanced Data Insights and Strategic Decision Support: We provide multi-dimensional, visualized data reports. Through AI-driven in-depth analysis of key metrics such as sales revenue, traffic, advertising performance, and profit margins, this application can help you uncover market trends, identify operational bottlenecks, and offer actionable intelligent recommendations, assisting you in formulating scientific strategies and continuously improving profitability.
- Full Compatibility with Amazon Ecosystem: This application fully supports both Amazon Seller Fulfilled (FBM / Seller Fulfilled) and Fulfillment by Amazon (FBA) models, and uses Amazon Seller Central as a unified entry point, simplifying your multi-channel management.
Pricing and Service Scope: Permanently Free for Amazon Sellers!
We firmly believe that efficient operational tools should not become an additional burden for sellers. As an Amazon Public Developer, we commit that this application will provide all API services and functionalities permanently free of charge to all Amazon sellers, with no hidden fees or subscription requirements. Our mission is purely to empower sellers, helping you effortlessly manage operational challenges and achieve sustained growth.
Data Management and Policy Commitment
Our commitment to data security and user privacy is rooted in strict adherence to Amazon's policies. We solemnly declare that this application fully complies with the core terms of Amazon's Acceptable Use Policy (AUP):
- Transparent Operations (AUP Sections 2.2 & 2.4): When accessing Amazon data, we always transparently disclose its content and purpose. If artificial intelligence models are involved in analysis or decision-making, we will clearly explain the model's purpose, data sources, calculation methods, and data timeliness to ensure users have a clear understanding of our services.
- Compliance First (AUP Section 2.5): We strictly comply with all applicable laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) of the European Union and China's Cybersecurity Law, ensuring that all data processing is lawful and compliant.
- Data Minimization (AUP Section 3.8): We only collect Amazon data strictly necessary for the application's functionality. We will never acquire any information beyond this scope, minimizing the impact on user privacy.
- Strict Data Segregation (AUP Section 4.4): We strictly prohibit the aggregation of data obtained through Amazon SP-API across authorized user businesses or client scopes, and we will not provide or sell this data to any third party (including competitors). We ensure that data is used solely to serve the authorized user's own business, safeguarding data subjects' legitimate rights and trade secrets.
- Maintaining Amazon Insights Confidentiality (AUP Section 4.5): We will not promote, publish, or share any Amazon business insights obtained from the SP-API, nor will we use these insights for our own business operations or decisions, firmly upholding the confidentiality and integrity of Amazon's data.
Data Security Measures
To safeguard your data, we implement multi-layered, comprehensive technical and management measures:
- Data Encryption in Transit and at Rest: All Amazon data (including PII) is protected by industry-leading encryption technologies (e.g., AES-256) during transmission and storage. Data is stored in highly secure cloud environments, effectively preventing unauthorized access.
- Strict Access Control: We implement the principle of least privilege, Multi-Factor Authentication (MFA), and audit logging to ensure strict control over data access permissions. Only authorized personnel access data on a "need-to-know" basis.
- Data Classification and Regular Management: Data is classified and tiered, with differentiated protection measures applied based on sensitivity. Regular review and purging ensure data accuracy and integrity.
- Data Backup and Disaster Recovery: Amazon information is regularly encrypted and backed up, securely stored in cold storage services to prevent data loss or corruption.
- Comprehensive Security Incident Response: We have robust vulnerability management, real-time monitoring, threat detection mechanisms, and an incident response plan. In the event of a security incident, we will immediately initiate the response process and notify Amazon within 24 hours as required (to sp-api-security@amazon.com).
PII Retention and Deletion Policy
PII (Personally Identifiable Information) is collected and retained solely for order fulfillment purposes. In accordance with Amazon's data protection policy, PII will be securely deleted within 30 days after order delivery. If longer retention is legally mandated, the data will be encrypted and securely cold-stored, with access strictly limited to what is legally permissible.
Contact Us
If you have any questions about this application, please feel free to contact us via the contact information on our official website. We look forward to working with you to foster the prosperity of the Amazon seller community and help you achieve greater success in cross-border e-commerce.
Amazon SP-API Application Service Statement
Dear Amazon Seller,
This statement outlines the SP-API application services we provide as an Amazon Public Developer. We particularly emphasize our pricing policy, core features, and stringent commitment to data security and privacy.
Application Pricing (Fees) Plan: Transparent & Flexible, Enjoy a 30-Day Free Trial
We offer a simple and transparent subscription model to help you manage your Amazon business efficiently and without worries.
Application Service Subscription: Only $9.8 USD / Month
Our subscription plan is straightforward and designed to offer you maximum flexibility and value. It includes all the powerful features listed below:
● Only $9.8 USD / Month: Get powerful Amazon operational tools at an exceptionally low cost.
● Cancel Anytime, No Restrictions: There are no long-term contracts. You can cancel at any time based on your business needs, with no hidden fees.
● All Features Included, No Extra Costs: The monthly fee covers all features of the application. There are no hidden premium features, additional subscription fees, handling fees, update fees, or any other extra charges.
Core Features Included in This Subscription Plan:
● Smart Order Management: Efficiently retrieve and process Amazon order details, including Personally Identifiable Information (PII) such as buyer names, shipping addresses, and contact phone numbers. This PII is strictly processed within our internal ERP system to provide authorized users with accurate order records, comprehensive order tracking, customer service support, and seamless integration with our internal processes. This is crucial for ensuring the integrity of order data, accurately reconciling order information, and offering sellers a complete view of their sales operations.
● Product Management & Listing: Provides efficient product information management functions, supporting bulk creation, editing, and updating of Amazon product listings (Listing), including price, inventory, and descriptions, significantly boosting listing efficiency.
● Inventory Control: Real-time synchronization of Amazon inventory data helps sellers monitor inventory levels, prevent overselling or stock-outs, optimize inventory turnover, and provide smart replenishment suggestions.
● Ad Campaign Optimization: Assists sellers in managing and optimizing Amazon advertising campaigns, aiming to improve Return on Ad Spend (ROAS).
● FBA Logistics Service Support: Offers auxiliary functions related to FBA logistics, such as inventory status inquiry, shipment tracking, and shipment creation.
Fee Calculator: Clear & Predictable, Budget-Friendly
We are committed to absolute pricing transparency. You don't need complex calculations; all fees are clear at a glance:
Item | Fee (Monthly) | Remarks |
Application Service Subscription | $9.8 USD | Includes all listed and future added features. |
Hidden Membership Fees | $0 | Absolutely none. |
Extra Subscription/Module Fees | $0 | All features are included in the monthly fee. |
Handling/Update Fees | $0 | Fees are fixed; no additional miscellaneous charges. |
Your Monthly Total | $9.8 USD | This is your total monthly investment, clear and predictable. |
30-Day Free Trial: Experience All Features Risk-Free
● Risk-Free Trial: Sign up and enjoy a 30-day free trial.
● Full Feature Access: During the trial period, you can fully experience all features of the application.
● Cancel Anytime, Zero Cost: You can cancel your subscription at any time during the trial period, incurring no charges.
Developer Application and Service Introduction
Our company develops applications using Amazon service APIs, equipped with the following core functionalities, dedicated to helping Amazon selling partners enhance operational efficiency and optimize sales performance:
● Smart Order Management: Our platform efficiently retrieves Amazon order details, including Personally Identifiable Information (PII) such as buyer names, shipping addresses, and contact phone numbers. This PII is strictly processed within our internal ERP system to provide authorized users with accurate order records, comprehensive order tracking, customer service support, and seamless integration with our internal processes. This is crucial for ensuring the integrity of order data, accurately reconciling order information, and offering sellers a complete view of their sales operations.
● Product Management & Listing: Provides efficient product information management functions, supporting bulk creation, editing, and updating of Amazon product listings (Listing), including price, inventory, and descriptions, significantly boosting listing efficiency.
● Inventory Control: Real-time synchronization of Amazon inventory data helps sellers monitor inventory levels, prevent overselling or stock-outs, optimize inventory turnover, and provide smart replenishment suggestions.
● Ad Campaign Optimization: Assists sellers in managing and optimizing Amazon advertising campaigns to improve Return on Ad Spend (ROAS).
● FBA Logistics Service Support: Offers auxiliary functions related to FBA logistics, such as inventory status inquiry, shipment tracking, and shipment creation.
Data Management & Policy Commitment
Our company hereby solemnly commits to strictly adhering to all Amazon policies and regulations, ensuring full compliance when using the Amazon Selling Partner API (SP-API). We deeply understand the importance of protecting data security and user privacy and fully comply with multiple clauses of Amazon's Acceptable Use Policy (AUP):
● Regarding Transparency (AUP Sections 2.2 and 2.4): We always maintain transparency with authorized users, clearly and accurately informing them about the types, content, and specific uses of the Amazon data accessed. If the use of AI models for data analysis, prediction, or decision support (e.g., inventory forecasting, sales trend analysis) is involved, we will clearly state the model's purpose, primary data sources, core calculation methods, and data timeliness to ensure users have a clear understanding of the services we provide, achieving full transparency in data usage.
● Regarding Compliance with Laws and Regulations (AUP Section 2.5): We commit to complying with all applicable laws, regulations, and industry standards, including but not limited to data privacy and protection regulations (such as the EU's General Data Protection Regulation (GDPR) and China's Cybersecurity Law). We strictly adhere to legal requirements at every stage of data processing to fully protect users' personal information and business data security.
● Regarding Data Minimization (AUP Section 3.8): We only collect data obtained through the Amazon SP-API that is necessary to implement the functions of this application and provide services to authorized users. We will never request or acquire any information beyond this scope, ensuring the principle of data collection and usage minimization to maximally reduce the impact on user privacy.
● Regarding Data Aggregation and Sharing Restrictions (AUP Section 4.4): We fully recognize the importance of protecting Amazon selling partner data. We solemnly commit never to aggregate data obtained through the Amazon SP-API across authorized user businesses or customer scopes, nor to provide, sell, or share this data in any form with any third party, including entities that compete with this application or authorized users. We implement strict technical and administrative measures to ensure that the scope of data usage is strictly limited to serving the authorized user's own business, preventing improper use or disclosure of data, and safeguarding the legitimate rights and commercial secrets of data subjects.
● Regarding Confidentiality of Amazon Business Insights (AUP Section 4.5): We deeply understand the sensitivity and value of Amazon business insights. We commit not to promote, publish, or share any insights, data analysis reports, or other internal information obtained from the SP-API about Amazon's business, nor to use these insights or data for our own application's business operations, market research, or any unauthorized decisions, resolutely upholding the confidentiality and integrity of Amazon data.
Data Security Management Measures
In terms of data security management, we adopt multi-layered, comprehensive technical and administrative measures to ensure data integrity, confidentiality, and availability:
● Strict Data Access Control Mechanisms: We have established strict data access control mechanisms, implementing unique identity recognition, multi-factor authentication (MFA), and adhering to the Principle of Least Privilege. This ensures that only authorized personnel with a "need-to-know" basis can access relevant data, and each employee can only access the minimum data necessary to perform their duties. All access activities are thoroughly logged and audited.
● Data Storage and Encryption: For data storage, we employ industry-standard encryption technologies (e.g., AES-256), to ensure the security of data during storage and transmission, preventing unauthorized access. All data is stored in cloud service environments that meet high-security standards, possessing robust physical and network security protections.
● Data Classification and Tiered Management: We classify and tier data, applying differentiated protection measures based on the importance and sensitivity of various data types. Simultaneously, we regularly review and clean data to ensure its accuracy and integrity, and delete it promptly in accordance with policies.
● Data Backup and Recovery: We conduct regular automated backups or archiving of Amazon information and securely store it in encrypted cold storage services to prevent data loss or corruption. All backup data is also encrypted with AES-256.
● Comprehensive Data Security Incident Response Plan: We have formulated a comprehensive data security incident response plan, including vulnerability management, penetration testing, code security reviews, real-time monitoring, abnormal behavior detection, and automated threat prevention mechanisms (such as WAF, IDS/IPS), to prevent, identify, and respond to potential security threats. In the event of any data security incident (e.g., database intrusion, unauthorized access, data breach), we will immediately activate our emergency response process, taking containment, eradication, and recovery measures, and promptly notify Amazon within 24 hours as required (notify sp-api-security@amazon.com) to minimize impact.
Personally Identifiable Information (PII) Retention and Deletion Policy
PII data is collected and retained solely for the purpose of order fulfillment. In accordance with Amazon's data protection policy, we will securely delete all PII data within 30 days after the order has been shipped and successfully delivered. If extended data retention is mandated by law or regulation, we will encrypt it and store it in a secure and compliant cold storage service, accessing and using it only within legal limits.
External Party Sharing of Amazon Information Statement
Our company does not share Personally Identifiable Information (PII) obtained from Amazon with any external parties.
For our smart logistics tracking service, we may share non-PII order information (such as order ID, tracking number, and carrier name) with selected third-party logistics tracking service providers. This sharing occurs via secure encrypted channels and is used solely to provide real-time shipment status updates to authorized users. All such data sharing strictly adheres to the principle of least privilege and is limited to what is necessary for application functionality, fully complying with Amazon's data protection policy.
Contact Us
If you have any questions about our services, please feel free to contact us via the contact methods on our official website. We look forward to contributing to the Amazon seller community and helping sellers achieve greater success on the Amazon platform.
